Frequently Asked Questions

We accept valid Status Cards as proof of age and eligibility. The card must be current and clearly show that you are 19 years of age or older.

All our products are sourced directly from indigenous producers and verified suppliers. Each product undergoes quality checks to ensure authenticity and compliance with safety standards.

We offer standard shipping (3-5 business days) and express shipping (1-2 business days) options. All orders are shipped discreetly and require signature upon delivery.

We accept returns within 30 days of purchase for unopened products in their original packaging. Please contact our customer service team to initiate a return.

Yes, we ship to all provinces in Canada where permitted by law. Shipping times may vary by location.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Yes, all our products undergo rigorous quality testing to ensure they meet our high standards for safety and quality.

We accept major credit cards, debit cards, and e-transfers. All payments are processed securely through our encrypted payment system.